Hair Salon Kelowna

Cancellation Policy: Any hair appointment scheduled for 2 hrs+ is required to provide a credit card to place on client file. Any hair appointment service cancelled or rescheduled within 48 hrs of the original scheduled appointment are subject to a $50 cancellation fee to be charged to credit card on file or in addition to next salon visit. Any services cancelled within 24 or less of original booked appointment are subject to a 50% charge of what original service total would be. This will be charged to either credit card on file or in addition to next salon visit. This includes no show of appointments on the day of scheduled appointment. If three appointments consecutively are to be cancelled / rescheduled within 48 hrs / no shown, Mod Salon Inc. has the right to decline pre-booked appointments from said client.

We have a 7 day guarantee on the satisfaction of your service. If for whatever reason you are underwhelmed, We would gladly have you book in for an adjustment to your original service on us! The service adjustment must be called in within 7 days of the original apt. The service must be equal or lesser value and is at salons discretion based on original consultation.

*All charges / cancellation policies are subject to circumstance as well as Employees or Salon Managements discretion*